FAQs

Where is Shepparton?

Shepparton is located in northern Victoria, the commercial centre of the Goulburn Valley region, just over two hours from Melbourne. Shepparton is easily accessible via car, bus or train. View Visitor Information here.

Where in Shepparton is the Shepparton Festival held?

A variety of venues and public spaces in Shepparton and surrounds host events throughout the Festival. The tagline for the Shepparton Festival is ‘Unique events unusual places’ so we pride ourselves on making non-traditional spaces exciting event locations.

When is the next Shepparton Festival?

The 2022 Festival will run from the 18th of March to the 3rd of April. 

How can I purchase tickets?

Tickets to events at the 2022 Shepparton Festival will be on sale early Feb. Watch our socials for more information!

I have lost my ticket.

If you booked your ticket online you just need to log onto http://www.localtickets.com.au, enter the email address or phone number that you booked in and it can be downloaded again

Are refunds available on my ticket?

At the time of purchasing your ticket, you will be presented with Terms and Conditions of sale. It is imperative that you read these very carefully as it is the Shepparton Festival policy that we do not usually offer refunds.

Tickets are sold on behalf of small organisations and non-for-profit groups who rely on ticket sales in order to put on performances. Changing your mind about attending a ticketed event can make the difference between a non-for-profit group being able to produce an event or not.

We suggest if you can no longer attend an event you try re-selling it to friends or family.

If your ticket was free , but you would like to free up your ticket so someone else can have it (thanks  – that would be amazingly thoughtful and helpful!) you can email admin@sheppartonfestival.org.au

Are there any concessions available on tickets?

Many of our events offer concessions. Please check the information for each event online or in the Festival Guide.

Where can I find a Shepparton Festival Guide?

In the lead up to each festival, link to the current guide is posted on the home page. 

I am not from Shepparton. Where can I stay?

Shepparton has a large range of accommodation options available – the Greater Shepparton Visitor Centre can assist with further information about accommodation options that best suit your needs.

Can I get to the Festival using public transport?

Balfours Airport Direct is a small regional business centrally located in Victoria. Servicing the North Eastern / Alpine region, Southern NSW and Riverina area, Murray and Goulburn Valleys, and North Central districts, with a timetable which conveniently connects with V-Line coaches and trains in Wangaratta, Benalla and Shepparton, they can provide you with trouble free travel to and from Melbourne Airport. For more information on timetables and fares or to purchase your ticket, please click here.

V-Line trains and buses run numerous times a day from the Southern Cross Train Station in Melbourne to Shepparton. For travel information and an up to date timetable, please click here or phone 136 196.

Buses, Uber and taxis operate a regular service throughout Greater Shepparton. Local bus timetables are available from the Greater Shepparton Visitor Centre on 1800 808 839, while taxis can be booked by calling (03) 5822 2214.

My question wasn’t answered. Where can I find more information?

Email admin@sheppartonfestival.org.au .

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